[whatthefunk]

Anyone still having trouble with the hard reset might want to check the following... 1. make sure you are pressing the center D-pad ("enter") button without pressing other buttons near it. 2. make sure none of the buttons are getting stuck. I managed to get into the reset screen where it says press vol up to reset... and that wasn't working because my enter button got stuck. Once i unstuck the enter button I was good to go.