[BigRedGonzo]

When they did that update here, in July, I tried *22896 and it wouldn't work. Then I tried just *228 and did option 1 and then (after it rebooted itself) I did *228 again and did option 2. That seemed to work. On my wife and daughter's phones, the *22896 worked fine, but they just have regular handsets, not WM phones. If you are our of area, I'm not sure what you should do.

Doubt this helps now, but when you get back into an Alltel area it may.

Just as a swag, make sure your phone function is turned on. I was messing with WM6.5 a few flashes back and had issues with my the phone function turning itself off. Not the power, the WM stuff worked fine, but it would turn the phone function off. Sorta like Airplane mode. I would periodically have to go into Comm Manger and turn the phone function back on.