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Old 08-03-2009, 09:08 AM
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Re: Q & A for Touch pro's on TEP (Service and Insurance)

Quote:
Originally Posted by TnA-2xXtReM View Post
Hey guys, I have a question about the USB charging port. I was told by a Sprint employee that damages to the charging port is unrepairable and counts as physical damage. I was wondering if this was true?

I had a bad Mogul with a snapped USB chargng port (I don't know how this could happen as for I thought those mini USB port were durable). My sister, on the other hand, had her charger rips out the micro? charing port of her LG Rumor. Well, thanks in advance guys!
The charging port on the LG lx260 Rumor is very weak and is covered under the warranty/TEP, due to a manufacturer's defect. This is also true for the LG lx160.

On the Mogul, however, the USB port is normally pretty durable. If the USB port on the Mogul is physically damaged, you can either go through Asurion and file the claim ($100), or pay $119.00 at the service center to receive a replacement device. Personally, as long as you have TEP, I would recommend filing through Asurion. It's $19 cheaper, and you receive the replacement device the following day, instead of it taking three to five business days.
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Want to change the camera sound on your Touch Pro? Check my thread here: http://forum.ppcgeeks.com/showthread.php?t=60470

Service & Repair Questions? Check out this thread:
http://forum.ppcgeeks.com/showthread.php?t=74927

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