[meatlocker]

I just had a very interesting conversation with a young man at HTC. He was very knowledgable and friendly, and we spoke for about 15 minutes. Here is what I learned:

1. Don't call HTC for any software-related troubleshooting issues unless you are an AT&T customer. AT&T is the ONLY carrier that has a troubleshooting agreement in place with HTC.

2. The Sprint ROM is developed by Sprint and Microsoft, not by HTC. They are a hardware-only provider. HTC provides the FTP bandwidth to the carriers to host the ROM files for their HTC products (interesting) only. Anyone experiencing problems with the new ROM should be calling Sprint first and foremost.

3. Although they technically can't do anything about it, a call to HTC WILL get an escalation sent through their engineering department to Sprint.

4. I like cake. And pie.

That's it. Have a Mogulicious day, and I hope that I have somehow added a little value to your otherwise ordinary Friday.


*EDIT* WOOT! Post NUMBER 30! I am a MEMBER! I feel like Navin R. Johnson from "The Jerk", when he sees his name in the phonebook for the first time. "I'M SOMEBODY!!!"