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Old 10-26-2007, 12:15 AM
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canospinach
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Ok guys dont give up yet, we are actually making progress!

I appreciate you letting me work with you all on this process. Hopefully our work here will benefit everyone else with this issue. Mind you it affects us all, i have had to deal with it just like you.

Assuming we are at a point where you have a clean install of WMDC and your problem was not corrected then its time to focus on the handset.



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NEXT STEP
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WMDC is started initially by plugging the handset into the PC. When connected the drivers are installed and configured prior to WMDC opening up. Our next step is to start with a clean connection to the handset.

1) Plug the handset into the PC using a fresh USB socket. It will either prompt for a fresh installation of drivers or it wont. Either is ok at this point, dont be alarmed if your device doesnt prompt WMDC.

If your device is recognized and driver install begins then be sure to allow it to fully complete without disconnecting or interrupting the process. any interruption can corrupt the install and be a contributor to these issues.

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Real Important-

***NOTE: RNDIS usb devices (what our handhels are) may take upto 60 seconds for the PC to recognize the device. You must allow plenty of time for the connection to be established.***
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2) Now you need to check Device Manager to see what device if any is recognized. Goto Device Manager (RT CLK My Computer, Manage, Device Manager). Your handheld should be listed under "Portable Devices" and when correctly installed is labeled "PocketPC".


----IF YOUR DEVICE IS RECOGNIZED----

Then we will need to delete the device and reinstall. Right Click on the "PocketPC" device and choose "Uninstall" you will be given the option to delete the device driver as well, be sure to check this box. We want to initiate a complete driver reinstall with fresh clean drivers.

Once deleted your PC may initiate a reinstall immediately, this is ok. Let it thoroughly complete and be sure to not interrupt the process. If the process does not begin it is best to unplug the handheld, reboot the PC, soft reset your device and reconnect.

----IF YOUR DEVICE IS NOT RECOGNIZED----

If the process does not begin it is best to unplug the handheld, reboot the PC, soft reset your device and reconnect.


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***NOTE: if you utilize a system tweak for performance like TweakVI or similiar these programs often keep services from starting in an attempt to speed up the system. It is a complicated relationship between certain process/services and this may be uknowningly the root cause. The WMDC reinstall was a partial attempt to reinitialize needed services. If you tweak your system be sure to reset services to the default config before testing these protocols.***
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