[TheAlienElite]

Yea dude, the whole thing is pure BS. if the phone was used i might understand. but a brand new one? screw that mojo.

My guess is that youre just not being aggressive enough with them. you really need to raise hell man. When all else fails, tell them how you will spread the word etc. and you have tons of friends that will call & cancel their accounts with Telus for beijg a crap company. Use fear of propaganda to your advantage.