Quote:
Originally Posted by NinjaMom
I think it is 3 Asurion claims in a year. AE should be when you need it done... Although a rep did tell me after the 3rd one they work with you more.
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It's 3 within a 12 month period for Asurion, and I have heard it may also be up to $1000 limit. I'm not sure how true that last part is, as that would be the equivalent of less than 2 Touch Pros(And I've already done 2 in November through Asurion). Advanced Exchanges can be done through customer care for the first three, and Authorized Sprint Service & Repair Centers can do Advanced Exchanges as much as needed.