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Old 07-30-2009, 09:49 PM
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Carla
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Re: Q & A for Touch pro's on TEP (Service and Insurance)

Quote:
Originally Posted by Major_Nate View Post
CarlaDarla, I'd recommend taking both your phone and your charger into the service center, and hopefully they will be able to reproduce the issue you are having with the charger and phone. So it's an intermittent issue? You also might be able to use the online advanced exchange website to receive a replacement. Just my opinion, but whatcha think, Godzson?
Thanks for the quick response The not charging issue is intermittent, but the issue where it seems like the charger is draining my batter since the light on the wall socket(sorry I have no idea the technical term) thing stays on even if I unplug it has been constant.

I will take both in tomorrow if I get the chance, I just never have luck at the stores. They don't ever seem nice, and I never have the luck that others have That advanced exchange I have to pay the $100 for? Thanks a lot for your help Nate
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