Quote:
Originally Posted by emd2009
Ugh I am really pissed off right now with both HTC and Sprint. So I tried the 1-877-654-9111 option 2 but they transfered me to Insurance who then transfered me to some PCD company who then Transfered me to HTC who then said that my 1 year warranty only covered repairs not replacements and that had to be delt with Insurance.
Some one please help? Here is my story: I bought the phone in March. 4 Dead keyboards and no more Advance Exchange later, no one wants to help me unless I drive to a Repair center, which is about 100 miles away.
|
Have you tried to use the online service & repair website? see the first post for the link. The 12 month warranty should cover the keyboard. Do you have the TEP?