did you get it from this page?
http://forum.ppcgeeks.com/showpost.p...30&postcount=5
There is a cab out there that removes all the arcsoft stuff. the last time i had a really big problem with my arcsoft i had to install that cab (which just removed everything) soft reset, reinstalled arcsoft and soft reset again. i cant find it right now but you could try
uninstall, soft reset, reinstall, soft reset, wait for phone to boot up completely and try it that way? i will try to look for this cab if that doesnt work before i go to bed.
EDIT: I love google.
the cab you want is the first one called "Remove PictureMail & Arcsoft.cab" here
http://forum.ppcgeeks.com/showthread.php?t=61802
im not sure if this is gonna work but atleast you can try it. try the first method without having to install this cab first.