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Old 07-28-2009, 08:03 PM
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Re: Touch Pro has been out for repair for close to 3 weeks now...

Quote:
Originally Posted by Hidavi View Post
Sonofa*****. I got it back after 3 weeks and now they say they need 10 days to put the new ESN into the system. I threatened to cancel my service and suggested that they overnight me a refurb by tomorrow and they agreed.

Now I have to wait till tomorrow for the refurb and prepaid return box for the one I have. Mine is kinda beat up so its actually an ok deal. On top of that, they also gave me a free month of service.
wow you sound mad. i would be mad as well

Quote:
Originally Posted by Hidavi View Post
because they are backordered on keyboards. It was under warranty, thakfully. I've been very patient but the substitute I'm using, the Mogul, really sucks in comparison.

I should've done this a long time ago, but I'm going to call them demanding they just send me a new one if they haven't fixed it yet. I called this morning but they asked me to call back because their computers were down.

If this is how it is, then I'm not getting the TP2 cuz I can't be PDA phone-less during school, unacceptable.

this is halarious they are backordered on keyboards. i hope this gives htc a slight hint that they f***ed up on the touch pro. i bet we could get over 10 people to say they have had over 5 touch pros replaced because of the keyboard. im glad you got your phone back. i just call in and they send me a new/reburb in a couple days and i just switch my stuff. ONCE i had a dumb phone and said they would fix an issue with it but then a couple days later i called and asked about this and they had no clue what i was talkinga bout, but i have alltel so im a little different. seems that sprint trys to save money by fixing it like this. wonder if thats why alltel went bankrupt they just threw new/refurb phones at us.
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