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Old 07-28-2009, 02:10 PM
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emd2009
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Re: Q & A for Touch pro's on TEP (Service and Insurance)

Quote:
Originally Posted by GODZSON View Post
You should be covered under warranty you may want to call sprint to verify and it would not cost you a dime through warranty, they would need to request you a A.E. (Advance Exchange) at the service center or through Sprint call center (allowed 3 A.E. through them a year)

Glad to help, God Bless
I am on my 4th Touch Pro (3rd with A.E. - all same problem, dead keyboard) how can I get it replaced now? On the sprint self exchange site it says I can no longer do A.E. I have TEP, but the the nearest Sprint Repair center is 100+ miles away, though there is a retail sprint center in my town, what are my options?
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