Quote:
Originally Posted by biggaboo
Hey i know this is an old thread an all, but my phone just stopped vibrating too and i was wondering if they will replace it for a palm pre cuz both phones cost the same price...
I know this may sound stupid because i don't usually have to exchange my phones cuz im only a kid and I never had a defective phone before...
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Sprint will replace it with the same device if it is available, if not available, they will replace it with a like device.
Like any policy, I'm sure there are ways around it
But 99.9% of the time, you will get the same model as a replacement, whether it is new or refurbished.