Re: Sprint Customer Service.... Terrible!!!
I switched to Sprint from Att in March and so far the reps have been very good to me and have hooked me up with a free airrave plus they gave me the Pick 5 for free all on my Sero 30 dollar plan. When it comes to customer service, you have to know what you want and show respect while being cool with the reps and you can pretty much get everything you want. That goes for all companies. I even got out of my iPhone 3G contract after only 6 months from ATT without paying ETF just by complaining to the right people. Its all about knowing how to deal with people that gets you ahead in life.
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