Quote:
Originally Posted by kabuk1
I have corrected reps before too. One of my exes had a defective Treo last year, the keyboard died after 10 days, and the rep(who barely looked up from her pink Centro the whole time) tried to tell him that he would have to drive 20 miles to another repair center & PAY to have it fixed. I stopped her in mid-sentence & reminded her of the 30-day exchange policy AND the fact that he had insurance, and she was like "Whatever, go talk to my manager..." and went back to playing with her phone. So apparently she just didn't FEEL like helping us, so she was trying to get rid of us by telling him that BS.
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Wow...dude I would seriously flip out if someone treated me like that...what did you do?