Quote:
Originally Posted by Shoot2ill
After receiving 2 replacement "refurbished" (though I prefer the term "used") Moguls with defective keyboards from my local Sprint store, I refused to receive a 3rd. I spoke with the manager who informed me that all refurbished Moguls were having the same issue, and that he would order me a Touch Pro. I just received the Touch Pro yesterday and am very pleased.
Note: I have TEP.
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Very weird, i went to the sprint repair center by me yesterday and complained and tried to get upgraded and refused to let them replace my phone with a refurb again....did you request to talk to the manager directly? What all did you say?