[Wogenst]

Originally Posted by Eschelon

Yes. When you do a hard reset, it will default back to the 'factory' settings on the most recent ROM you have installed.

But it sounds like you just diagnosed your own problem... Don't do a full backup/restore. You should only restore PIM data (contatcs, email, call logs, etc). By doing a full backup/restore, you are going to cause numerous problems in the registry

Also, reset the 'My Storage' as well, since this is where the phones keeps it's old programming. Just be sure to back up everything first (cabs, pictures, etc)

I thought so. I was thinking of what was different and now I see what it may be. I saw others had similiar issues when using the active sync backup process in the directions...