Quote:
The app is working perfectly on my TyTn, except one issue:
The today plug-in does not report new messages, it is stuck on 6 unread messages.
I have tried deleting all the files inside Windows/messenger. I have tried the Fixunreadcount app.
help!!!
Come on over to the Tytn Forum n Ill give ya a hand if I can? I had the same problem and the only way i got of fixxing it was this.
Uninstall it
soft reset.
Look in your registry to HKLM/Software/Microsoft/Inbox/SVC and make sure you only have 1 SMS folder and 1 MMS1 folder if you have any duplicates delete the one with least files in it and make sure what is left is called SMS and MMS1.
Soft Reset
Make sure you have no messages in your normal outlook inbox that havent been read and I always suggest delete and empty the deleted items folder so you have none stored there whatsoever. Turn the phone off so your in flight mode so you dont suddenly get a text or it will all go wrong again.
Soft Reset
Reinstall the Palm Software
Soft Reset
You should now be fine. If not (Which happened to me in one case) the only other way is a hard reset which sucks.
Any more help you'll find me here
http://ppcgeeks.com/htc-hermes-f29.html
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Thanks for the info.
1. How do I uninstall the app...it is not listed in uninstall?
2. looking in registry I only see SMS and MMS1....no duplicates there.
any other ideas...it is obviously thinking the messages are in a different location and it says there are 6 unread. when new messages arrive, they are not counted.