View Single Post
  #7 (permalink)  
Old 10-23-2007, 10:35 AM
InsaneJester17's Avatar
InsaneJester17
N00b
Offline
 
Join Date: Mar 2007
Posts: 42
Reputation: 0
InsaneJester17 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
I'm at work so I'll answer what I can without the comp in front of me...

How do you mean WMDC wont open?
- I go to start, programs and find and click on the WMDC program and I get the hour glass type thing for like 5 seconds then nothing.

What happened when it stopped working?
- Im not sure, my last attempt at syncing was on 9/27 and it worked then. I tried to do it yestarday and it wont open the progeam.

What version of Vista are you running?
- Ultimate

What version of WMDC are you running?
- 6.1
is the WMDC service running?
- Didn't see it in the process manager but I'd have to double check.

Does windows Sync center show any sync errors from the attempts to connect to your handset? (Sync Manager is seperate from WMDC, its used for offline files and all sorts of things).
- Haven't checked this.

Have you looked in the performance center and looked at the service and application error logs? What are they telling you?
- Haven't checked this.

Is the device recognized in Device Manager?
- Yes, in Device manager it shows up as a negtwork device.

What happened when you went through my other process and tried another USB port?
- didnt try anything other than a different USB port as WMDC wont open.

Did you run a regcleaner tool after you uninstalled WMDC? prior to the reboot and reinstall.
- Nope

Hope this helps. Thanks alot!
Reply With Quote