07-20-2009, 11:42 PM
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Regular 'Geeker
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Location: Woodstock, GA
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Join Date: May 2009
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Re: *Fixed* Touch Pro overheating!! *Update* -now w/ Stage 3!
Quote:
Originally Posted by KillerQ
Hey,
I wasn't sure about this, but I tried it anyway. After my phone froze, water got under the screen, and the glass part cracked.
I took it to a sprint store, and they gave me a brand new Touch Pro and a voucher for a free Palm Pre and 2 free bluetooth headsets. They also allowed me to have up to 3 stacked discounts on my account with no expiration as a result of the inconvenience.
HOWEVER, do NOT tell them that you used a stand-alone freezer. It MUST be a fridge/freezer set (something with the warranty, not sure).
Everyone needs to do this. It's worth it.
Matt!
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I hear kenmore is the best for this form of RMA return.
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