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Old 10-22-2007, 07:17 PM
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adesir
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Unhappy Can't sync Contacts

I recently purchased a HTC Wing (WM6) and I am having trouble syncing my contacts.
I successfully upgraded my Outlook Express to the Outlook 2007 (using the CD provided with the phone) and also imported my contacts sucessfully.
I also successfully downloaded Activesync 4.5 and followed the Install Wizard where I selected to sync Email, Contacts, Favorites, Files and Calender.
I plugged my phone in and everything synced successfully EXCEPT the contacts.
When I checked the settings on my phone, I noticed that the Contacts box was gray and could not be checked.
I can't seem to figure out why I can't check the contacts on my phone, even though I can see the Contacts are checked on my computer.

The make the problem even worse, my husband has a Sprint Mogul (WM6) and his phone has the same problem.

I have contacted T-Mobile, Sprint, Microsoft and HTC and no one is able to help me.
I am a newbie to PPCs so any help is much appreciated.
Thanks in advance
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