My email response from "support:"
Thank you for your inquiry about the ROM update for your Alltel Touch Diamond.
I understand how important it is to have the latest ROM update for your device. Thank you for alerting us to this issue; our engineers are working on getting this update back on line in correct order as soon as possible. I apologize for any inconvenience you may have experienced.
Please feel free to contact us again if you have any further questions. In order to help improve our service I’d like to invite you to take a survey at
http://survey.htc.com/WorldWide. Thank you for contacting HTC America Technical Support via e-mail.
Thank you,
HTC Technical Support
www.htc.com/us
www.htcwiki.com