[dianakcv]

OK IM NEW HERE!...so i didnt know how to post a new threat...anyways i had a question, i have a phone its an htc mogul, when it starts it says alltell, so i guess it used to be on alltell. But it was flashed to metro pcs. That's how i bought it. I thought the problem it was the battery because when it starts, like 95% of the time it freezes on the very first screen, with the htc logo with white background. and like 2% it goes to the second screen, and 2% it goes to the 3rd screen, which is the windows mobile screen with green background. and 1% of the time it actually starts and works, but then it after a little while.
Can anyone tell me why it won't start,why it freezes on the first screen?
I've tried rebooting by pressing the 2 buttons on the front with the white dot and inserting the stylus on the reset button on the bottom of the device.
It goes to a gray screen with red letters saying this:
"Do you want to erase all user data and restore to manufacture default?
YES=QWERTY <R> KEY
NO=QWERTY <X> KEY

SO i press the QUERTY <R> KEY

Then it says REstore...waiting for completed
then it says RESTORE...COMPLETED
Press SPACE to boot
so i do...
the phone goes back to the htc logo screen...and same problem...rebooting didn't work i guess.
anyone want to tel me what to do?