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Old 07-10-2009, 05:08 AM
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t0mmyr
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Re: Someone filed an insurance claim without my authorization?

wow that is some bad luck or i have been lucky because assuiron and sprint have been good to me...if its an inside job those phones were sent overnight and delivered the next day (like i have with legitamate claims in the past). they better investigate on sprints behalf not only yours as u are a true victim of crime. theres gotta be esn they can track if someones stupid enough to try and activate a hot phone and whatabout fedex tracking # i usually find my phone on my doorstep so a signature wont help much. ultimately there should be some sorry sprint rep's employee id noted on your account that may be tied to other cases like this that sprint should investigate if this is an inside theft. i suggest keep on contact with sprint until they give u all ur credit back and change ur passcode/passwords immediately. if a sprint rep says hes going to do something to ur acccount like issue a credit or send u a replacement then issue a credit when somethings been charged MAKE SURE U HAVE THEM NOTATE WHAT they said to u and then have them re-read the notes on ur account so its 100% solid, or get it in writing via eCare emailing. let us know how things pan out, if i was u id post this problem on all the other boards especially buzz sprint board and maybe sprintusers.com to make everyone aware
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