[Biker1]

I have been having big issues with Sprint for awhile up until about 6 months ago.
During the period which lasted for months I could not say enough bad things about Sprint except that their price point and perks offered could not be matched by other carriers. I got tired of people defending them and telling me to leave sprint if I didn't like them.
I would have paid at least $75 more and lost some features with any other carrier so I stayed with Sprint and persisted to correct the issues I was having which consisted of over 100 phone calls and tens and tens of hours.
For me to recommend Sprint is a big deal as I would not have awhile ago except for their price point and features offered.
But they did turn things around regarding customer service, billing, and other issues. Plans did change though and alot of add ons are no longer offered.
For those of us who were there for all the crap that lasted years, issues are improving at sprint.