View Single Post
  #15345 (permalink)  
Old 07-07-2009, 01:49 PM
kcj2385's Avatar
kcj2385
Lurker
Offline
 
Join Date: Oct 2008
Posts: 3
Reputation: 0
kcj2385 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: [July 7th, 2009] MightyROM6 -- www.MightyROM.com

Quote:
Originally Posted by basilray View Post
Hard Reset. It sounds like the phone did not correctly provision itself.

1. Hard Reset
2. Test phone
3. Customize

I have had instances where I have restored backups on a new device prior to provisioning occurring and even 2nd level Sprint tech support couldn't figure it out.

Also, be sure you're not restoring any system files from a backup as will cause problems. ONLY restore PIM data (contacts, e-mail, documents).
i've done 2 hard resets so far and nothing changed...thanx for answering my question tho....anybody have any other suggestions?