Quote:
Originally Posted by codybear
Nice, most don't have an idea.
I hope you listened in on those calls you put into the escalations queue.
If not, then that's no bueno.
I did, and I learned toooooons of things. haha
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Dude we actually don't have an escalation queue... We do the old fashion way... Call the person running the floor controling breaks etc, and they send a supervisor with a Y cord and a headset and we listen in and they finish the call. Haha. The only problem is most of the complaints are about employees because we actually a public service call center, where we give leasing information about apartments to those who call us.
Anywho.
Verizon doesn't seem to understand. They said their device is "Comparable."
They also said that it is the most expensive and highest phone they have and they can not give me anything else. O.o