Quote:
Originally Posted by proslasher
I work in a call center. I know what it's like.
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Nice, most don't have an idea.
I hope you listened in on those calls you put into the escalations queue.
If not, then that's no bueno.
I did, and I learned toooooons of things. haha
Quote:
Originally Posted by etski
This is quite an interesting thread! I'm amazed it hasn't gone up in flames!
Since everyone here talks about screwing instead of getting screwed, why not try this strategy.
Verizon sounds like they're clearly not delivering on the contract you made with Alltel. If the phone you bought from Alltel can't deliver on the verizon network, they should either give you a phone of comparable quality or they should clearly let you out of your end of the contract since they are the ones that have broken the contract. In any case this should occur without you returning your old phone. If they don't agree, I would absolutely activate your old phone on a different network and refuse to give them another dime. They really have no recourse since they broke the contract! If you're on autopay, dispute the payment and contact your credit card company! Do not give verizon another penny! Let them hang in the breeze like they're letting you hang!
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but they say that their TP is equivalent to alltel TP.
Which their gimped one is sooooo not equivalent.
Also, If they want to give me their vzw TP, I want reinbursement for the percentage of the phone they took out, the amount of $ I spend on accessories that will not work with the vzw TP. Stuff like that.
It'll end up costing them more if they don't accept my alltel phone.
Ugh, this talk just keeps pissing me off more and more.
gotta stop now before I go on another rant. lol.