Quote:
Originally Posted by saggy32
HTC touch Pro...Keyboard.
Im officially on my 7th phone in less than 6 months. Luckily I do have a replacement plan. All prior 6 keyboard lagged out and died within a month to 2 months. Sprint wont do anything about it. You pretty much have to go to corporate and get the issue resolved.
Im holding out for the HTC touch pro 2 hoping the issue will be resolved. And im keeping track of all issues and dates. Cause when I upgrade, ya better be sure I will get that one for free!
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You should always keep track of issues, dates, amount of time it took to get rid of the issue, who you talked to, what they said and what you said, times you talked to them, etc etc.
More details you keep, the more the phone company listens to you.