should i exchange it, i really hate going to the Verizon store. I had 1st gotten a palm700p , i liked the simplicity of it , since i had already owned palm600 tmobile, went back to verizon to exchange for xv6700 after reading from others how great the phone is. The verizon reps were acting as if i wasn't entitled to an exchange(15 days from purchase) it was very rude 0ntheir part, i got the exchange anyway, a few days later i brung it back cause i could hardly hear the other person after a grueling interrogation i recieved 2nd replacement within the 15 days. I would like to xchange if possible but if it is going to repeat again what should i do?