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Re: Palm doesnt care about its customers. Corporate escallations was no help
The key with sprint through my experience is keep asking to speak to the next level up. And always start the conversation by asking the sprinnt rep for there name and employee id number (they will hesitate at first and ask why). when they do tell them you are logging it because you have had issues with customer service before. In the last 3 months i have sprint replace 3 touch diamonds and finally upgraded me to the touch pro. cost me not a cent. this works with sprint (even if you brick your first phone trying to flash a rom....lol)
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