Please feel free to not forgive me if this was posted already by someone else. but i had a situation a few years back. all the way untill about 5 years ago i was the samsung sph-i300 (that thing literally looked and felt like an art decco brick). anyway, one day it just gave up the ghost. so i called in an insurance claim. Because they didn't make/have any more i300 as it was so old they gave me the i500 (for free as i was a long time non-complainer/filer) which was pretty sweet at the time. well within a week the i500 fried and they sent me out another one which fried as well, (charger problem). aparentley it was the only i500 left in the world so they sent me a Treo 650, friggin awesome. all for free. so your experience with assurion is very based on what is avaliable for them to replacee. my 2 cents
