[furrelkt]

Question: Why the heck the "service dept" can't fix charging ports...??? I was a tech for cingular for 5 years and we soldered and fixed the phones...now a days, a tech (so called) just opens the phone, does minor modular swaps of internal stuff like LCD's, keyboards... I am much disappointed by sprint. I had to pay $100 for a asurian phone (new i might add which they originally told me that it might be a refurb..i was not happy) but still...it's under warranty. It's not like i am rough with my phone, i used to be a tech so i am very careful with my cellular. Not sure how the charging port got broken?? it was cracked where you put the charger into the phone...really weird because i have never really seen that kind of break before. you would have to try to actually put something in there to break that, even a drop would not crack that... (which i have dropped once and it was on carpet) or possible charger problem, like the pins being broken, which they are not. That type of breakage should be under warranty...since normal usage would not result in that type of break. just mad because that was a advanced exchange phone and they wouldn't help me at all. called them because it was a warranty swapped phone that i got a few months ago. so i ended up having to shell out $100 yesterday for a new phone.