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SPB Backup Deleted my Contacts!!!
Ok, I'm not very happy right now, but here is my story....
When my phone is set to vibrate and I get a call, it does not vibrate. I called customer service and they said to take it into a Sprint store where they repair the phones to get it looked at (I'm within the first 30 days).
In case they have to do a hard reset to fix the problem, I wanted to backup my phone. I downloaded and installed Spb backup and performed a full backup. I also wanted just my contacts backed up, so I did a PIM backup too. (I actually did a system settings only backup before the PIM backup because I didn't know what the PIM backup was.) I transferred all of these .exe files to my computer via ActiveSync for safekeeping.
Then, when I went to make a call, I discovered I didn't have ANY CONTACTS!! This is not good. So I restored my PIM backup -- no luck. Then I restored my full backup -- no good either.
Unbelievable.
Any suggestions?
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