Quote:
Originally Posted by Adrynalyne
I also heard from Verizon that the difference between the 29.99 data plan and the 44.99 one is that you can tether with the 44.99 plan, and Wireless Sync is free for any data plan.
My point?
Verizon reps don't know whats up and whats down, most of the time. They regurgitate what they see and hear and thats it. Accountability for what they say is not something that falls within their guidelines.
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This is so true. Verizon reps have made up so many stories for me. LOL. Once they double charged me for a phone my husband bought and tried to tell me it was actually my "past due" bill. No matter how many times I told that rep my bill was not past due, she inisisted. I asked her how come my bill was the exact same amount as a new phone. Still no luck. She got nasty and told me she was going to shut off my service for being past due. I finally got her to send me to her supervisor who apologized of course and told me he would take care of her.
That was just one example of them not knowing what they are doing.