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Old 06-28-2009, 02:30 AM
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rcrawfo2
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Re: Palm doesnt care about its customers. Corporate escallations was no help

Sprint didn't want to return my Palm Pre after i told him its sucks and i don't want it . Manager told me that it would be a restocking fee. I asked him if he could read, and he said "huh"...I said read the receipt, the restocking fee is only for exchanges for a completely different phone or different color. Moral of the story is, i have sprint but they don't train there reps well. And he was the store manager! I am back to my HTC Diamond forgot how much i missed this phone for 1 week. Any phone you cant change notification options shouldn't be $300 ..And i read about the recent update that still sucks...