Buttons sticking out!

jhale83 · #1 (**permalink**) 11-25-2008, 03:53 PM

The Home and Send side of my button pad keeps popping out randomly. I think it's supposed to be flush with the phone (like the Back and End side is) but sometimes when I slide my phone closed the left side pops out some. Anyone know of a fix?

BigDiesel07 · #2 (**permalink**) 11-25-2008, 03:54 PM

Take it in to a Repair Shop... They might be able to fix it or replace it..

mickeyleah · #3 (**permalink**) 11-25-2008, 09:54 PM

yea i suggest u get it replaced, happened to me and i took it back to bb and got a new one

BigDiesel07 · #4 (**permalink**) 11-25-2008, 10:01 PM

It is a hardware issue... They will replace it..

cforster · #5 (**permalink**) 11-25-2008, 11:13 PM

FYI if you order a replacement directly from sprint it could be a while. I am still waiting for a replacement to be shipped, the order was placed a week and a half ago....

takmsdsm · #6 (**permalink**) 11-25-2008, 11:24 PM

mine is like this too, I will be exchanging tomorrow.

takmsdsm · #7 (**permalink**) 11-27-2008, 11:11 PM

Update. I actually just fixed it myself by pressing (firmly 2-3 times harder then a normal button push) around all the edges and its seemed to work pretty well. That side seems more settled now. I think the buttons got pulled up when the screen protector got pulled off.

**GODZSON** · #8 (**permalink**) 11-28-2008, 01:16 AM

If you go to a corporate store (Sales & Repair) they will replace it there. If you purchased from online or sales, inform rep that they will charge you for the phone before they send you a replacement and that do to your spending limit your services will be down till you receive the phone and they receive the defective one that will take atleast 2weeks.. FYI