Not on sprint.com

[GhettoBSD]

It's no longer being sold haha. I don't know why it's such a big deal to everyone :P

This is what happens: It's not on the web site because it's been replaced by the diamond and touch pro. You probably can't get a NIB replacement anymore, so all you get is refurb. They probably won't upgrade you because there are plenty of refurbs. If you can't buy them from a store, you can't buy them on-line.

Sorry!

[myhollowworld2]

I posted this info a while ago on another thread almost a month ago. The escalations person I talked to told me they where planning it as soon as November 25th, but couldn't confirm the actual date, but only that it was deffinitely coming shortly. Lo and behold here it is. It is unfortunate because that means no new Moguls as replacements, only refurbs...and hopefully eventually we'll see some TP's.

[ghersh]

So, unlike many people around here, I -love- my mogul. If I wanted to buy one to have "in my back pocket" to replace the one I have once it eventually dies, can I find a new one anywhere? I don't want to buy a Touch, because I want the qwerty keyboard.

[abrigham]

Just thought I'd add my 2 pesos worth. As some may have seen in another thread regarding replacement Moguls, I mentioned that I just had mine replaced, and it was a NIB replacement (which I did verify thru the EPST tool). So, it appears that although they are EOL'd as far as selling them, and no doubt most people will get refurbs if they need replacements, they obviously still a stock of NIB Moguls. Now, I ordered my replacement thru the self service page on sprint.com, but I'm not sure that made any difference since when I did that for my wife's MotoQ, they just send a refurb phone. *shrug* So, what determines who gets what as far as replacements? Only Sprint would be able to answer that, and I'm not even sure they'd know... lol

[frazell]

Originally Posted by abrigham

Just thought I'd add my 2 pesos worth. As some may have seen in another thread regarding replacement Moguls, I mentioned that I just had mine replaced, and it was a NIB replacement (which I did verify thru the EPST tool). So, it appears that although they are EOL'd as far as selling them, and no doubt most people will get refurbs if they need replacements, they obviously still a stock of NIB Moguls. Now, I ordered my replacement thru the self service page on sprint.com, but I'm not sure that made any difference since when I did that for my wife's MotoQ, they just send a refurb phone. *shrug* So, what determines who gets what as far as replacements? Only Sprint would be able to answer that, and I'm not even sure they'd know... lol

I put in an order today to replace my mogul for the issues I'm having...

The website says they don't have any Mogul inventory and will let me know when it is off back-order...

We shall see if they get a new shipment of Moguls soon or not.

[z3bu]

just thought i'd throw in my experience....

I made an insurance claim for my Mogul on Monday because of keyboard issues and received a new-in-box Mogul on Tuesday.