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  #11 (permalink)  
Old 10-20-2009, 01:35 AM
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Re: Need help, htc diamond wont active sync

connect the device, run device manager and refresh device list. if you see conflicts in connections, fix it be uninstalling reinstalling drivers. also, if you are on vista, reinstall mobile center. i had the same problem with mobile devices center and reinstall helped. make sure faster file transfer is unchecked though. try other usb ports and other people's computers.
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Old 10-20-2009, 12:49 PM
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Re: Need help, htc diamond wont active sync

Moved to the general Diamond Forum.

late,
Coz
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  #13 (permalink)  
Old 10-20-2009, 05:04 PM
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Re: Need help, htc diamond wont active sync

I just went through this and after hours of searching and trying everything possible, it turned out to be a bad charging port on the phone.
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  #14 (permalink)  
Old 10-20-2009, 10:51 PM
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Re: Need help, htc diamond wont active sync

Quote:
Originally Posted by jmz768 View Post
I just went through this and after hours of searching and trying everything possible, it turned out to be a bad charging port on the phone.
What do you mean by bad charging port? How do I fix it?
Thanks
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  #15 (permalink)  
Old 10-20-2009, 10:52 PM
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Re: Need help, htc diamond wont active sync

Quote:
Originally Posted by Incubated View Post
connect the device, run device manager and refresh device list. if you see conflicts in connections, fix it be uninstalling reinstalling drivers. also, if you are on vista, reinstall mobile center. i had the same problem with mobile devices center and reinstall helped. make sure faster file transfer is unchecked though. try other usb ports and other people's computers.
I did that before and 1 more time 10 minutes ago, no conflicts at all
Thanks
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  #16 (permalink)  
Old 10-21-2009, 05:36 PM
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Re: Need help, htc diamond wont active sync

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Originally Posted by htc_d View Post
What do you mean by bad charging port? How do I fix it?
Thanks
The port on the bottom of your phone that you plug into to charge and/or sync. My phone would charge just fine from the PC but wouldn't sync. The way it was explained to me at the service center is that there are 8 pins inside that port. It only requires 2 to charge but all 8 to sync. My fix was to swap it for a new phone.
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  #17 (permalink)  
Old 10-21-2009, 05:38 PM
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Re: Need help, htc diamond wont active sync

Quote:
Originally Posted by jmz768 View Post
The port on the bottom of your phone that you plug into to charge and/or sync. My phone would charge just fine from the PC but wouldn't sync. The way it was explained to me at the service center is that there are 8 pins inside that port. It only requires 2 to charge but all 8 to sync. My fix was to swap it for a new phone.

I dont have insurance on my phone, and it has a different rom, so I dont think they will swap it to new phone
Thanks
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  #18 (permalink)  
Old 10-21-2009, 06:15 PM
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Re: Need help, htc diamond wont active sync

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Originally Posted by htc_d View Post
I dont have insurance on my phone, and it has a different rom, so I dont think they will swap it to new phone
Thanks
Maybe look into threads talking about disassembling the phone. It might not be that difficult to fix the connector.
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  #19 (permalink)  
Old 10-21-2009, 10:04 PM
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Re: Need help, htc diamond wont active sync

If your contract is less than a year old it should be covered by warranty.
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  #20 (permalink)  
Old 10-21-2009, 10:20 PM
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Re: Need help, htc diamond wont active sync

Quote:
Originally Posted by MrObvious View Post
If your contract is less than a year old it should be covered by warranty.

Even if I have a different rom on my devices?
Thanks
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