HTC Arrive + Air-Rave

[JasonFieldz]

So I have an HTC Arrive and I also have Sprints newest Fem-to-Cell (Air-Rave). But it appears to me that the airrave is not doing a good job as I only have 1 bar at best... Now I do notice that when I make a call that it is using my Airrave as it makes the chime sound - but only boosts me from 1 bar to 3 bars (a net gain of 2 bars)...Any idea's before I call Sprint Customer Care to plead my case?

Thanks in advanced.