Exchange problem...

[2_hotty]

Hey guys, I posted this over at pdaphonehome, but no one could help me. I'm sure I'm just missing something easy here, but I can't find it.

I have my i760 syncing with my work exchange via activesync. However, if there is no unread email, nothing shows up on my device. I have it set to download one weeks worth of email, but it only Downloads new emails. If I read the email on my laptop, it disappears from my phone. I want to have at least a weeks worth of emails on my phone. Can someone point me in the right direction?

Based on suggestions from pdaphonehome, I set my Outlook to cached mode,but it still doesn't work. I'm on Outlook 2003 and the exchange server is Exchange 2003 Standard.

Any ideas?

[kjmars]

I don't know about activesync but I can do this using the verizon's wireless sync app.

[2_hotty]

I've used wireless sync before, and I don't care for it. Exchange activesync is a lot better if you have the option.

I just wish I could figure this out, lol. I'm the only one having this problem, in the entire world apparently.

[kjmars]

Yea I don't care much for it either but it's that or use a blackberry as "they" don't want to support windows mobile at the moment....

[kjmars]

We can finally use activesync. I'll let you know if I find out anything as I'm setting it up now.

[_JaCE]

Originally Posted by 2_hotty

Hey guys, I posted this over at pdaphonehome, but no one could help me. I'm sure I'm just missing something easy here, but I can't find it.

I have my i760 syncing with my work exchange via activesync. However, if there is no unread email, nothing shows up on my device. I have it set to download one weeks worth of email, but it only Downloads new emails. If I read the email on my laptop, it disappears from my phone. I want to have at least a weeks worth of emails on my phone. Can someone point me in the right direction?

Based on suggestions from pdaphonehome, I set my Outlook to cached mode,but it still doesn't work. I'm on Outlook 2003 and the exchange server is Exchange 2003 Standard.

Any ideas?

wait so you want a full copy of all email on your phone as well in outlook?
on my ppc i can go back about 7 to 8 days, settins as follows;

• ActiveSync

Download the past: week
Msg Format: Plain Text
Download Limit: Entire Msg
checked Include file attachments
checked Only if smaller than 25kbs

I will note this, after sending email they will not be in the sent folder on phone. i had this same issue w/ my 6700 also. DO NOT repeat DO NOT us that crap VZW program with a exchange server.
Hope this helps.

[romulus15]

If you want your Sent Items to show up, simply set it to sync the sent items folder. I am in IT and sent tons of test emails from my phone...so I like knowing that they sent OK.

Been syncing sent items and about a dozen other folders for years.

If you have any problems with ActiveSync let me know...I've set up quite a few phones.

[2_hotty]

FYI

I figured out what the problem was...sort of.

It was my laptop, not my phone. I switched laptops and the problem stopped happening, even though we couldn't figure out what on my laptop was causing the emails to get pulled from my phone.