ESN swap Mogul to Touch Pro, not working?

92GTA · #1 (**permalink**) 10-02-2010, 10:53 PM

My fiance had my old Mogul on my Sprint plan and I just got her a Touch Pro. It's practically brand new and the ESN was clear. I flashed the latest offical ROM from HTC and manually updated the PRL.

I did the online ESN swap online last night and manually programmed the MDN and MSID using the unlock code per Sprints instructions. The phone is STILL not working 24hrs later. Her old phone doesn't work and online it even shows her phone as a Touch Pro and I'm 100% positive I entered the ESM DEC correct.

Any ideas on any other manual programming I can do with the unlock code?

Thanks!

**aman1127** · #2 (**permalink**) 10-03-2010, 01:17 AM

keep calling those lazy asses

**gullzway** · #3 (**permalink**) 10-03-2010, 01:32 AM

Factory reset and Do a Profile update.

92GTA · #4 (**permalink**) 10-03-2010, 12:06 PM

Quote:

Originally Posted by gullzway

Factory reset and Do a Profile update.

That did not work, I still get error 1012.

Even voice still isn't working. GRRRRR. I HATE being on the phone with them...

**Mojary** · #5 (**permalink**) 10-06-2010, 06:14 PM

your best bet is to just have them swap you back to the mogul. and then once that's done, have them put the tp back on the account. i went through a similar problem when i activated my tp on their website earlier this year. finally after a month or two...i couldnt stand it anymore so i had them do the switcharoo in their system.