New guy with problems

jkingrph · #1 (**permalink**) 06-21-2010, 12:39 PM

I just found this forum, looking for sources of help.

I just retired my old Palm Tungsten c, because it would not work with a new computer running 64bit Windows 7 pro.

I upgraded to a HP IPAQ 211 and loaded most of my pharmacy programs and have no problems.

I would like to get my Pocket Quicken to work but cannot. I just upgraded the desktop to Quicken 2010, and can install the Pocket Quicken to the handheld, but that's all. When I try to sync nothing happens, I get an error saying ( I'm not where I can check to be absolutly sure) than a dll file is missing and to reinstall to install the missing file( tried and this does not work) or a quicken access point is not available.

any ideas, or is it a lost cause? Landware is abandoing the Pocket Quicken but their FAQ section says it should work with my systems.

**orangekid** · #2 (**permalink**) 06-21-2010, 12:42 PM

Are u getting the error on your PC or your phone.

can you post a screen-shot of the error?

jkingrph · #3 (**permalink**) 06-21-2010, 12:45 PM

Error was on the PDA( not a phone)

**MrObvious** · #4 (**permalink**) 06-21-2010, 05:58 PM

Try using Sparus Software Everywan (there is a free one) and use it to take a screenshot. It's essentially like Remote Desktop only for your PPC.