Quote:
Originally Posted by cykococo
Is it a judgement on her credit report already? If so, you got A LOT OF WORK ahead of you. First, you do need to resolve w Verizon and the easiest way to do that is the text message increase. Second, you need them to take it off her credit. They may say they will do this, but you definitely have to stay on top of it. I would also get a letter emailed, mailed or faxed showing the issue w Verizon is resolved and you can fax into the the bureaus. Again, a lot of work..
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It's too long to claim the text message increase as a breach of contract. Any rep you will talk to will tell you that there was a waived period where they allowed this, but it has long p@ssed. You will not be able to get out of it
