UPDATE: instead of locating one of the other threads where I vocalized this issue I decided to bump my own thread with an update to this situation.
The situation has not improved since I first started this thread and in fact it seems that it has gotten worse, being fed up with this on Saturday 10/22 I emailed dan@
sprint.com about this issue and around Tuesday 10/25 I received a callback and the person I spoke with said that he would contact the network team in charge of the issue and see what exactly is going on in regards to the situation and he cannot waive my ETF until he hears back from them so he promised he'd call me back the following Tuesday which is today. I just got off the phone with him and was notified that he has not yet heard back from the ticket team so now the callback date is Friday. Hopefully he will hear back from them by then and that I can move onto a different carrier, 9 months of broken promises is wayy too long I'd rather leave to t-mobile and then come back once this is resolved which probably won't be till 2014.