[kcornman]

Call *2 and tell them. I just did it myself last Friday because of a number of problems, including random hard and soft resets, which I'm having on a rebuild I got 2 weeks ago from a Sprint store. They escalated me to advanced support specifically because to the reset issue. They offered me another TP and I politely asked if they could trade it out for something more dependable. I was given a short list of candidates but none of them were really compatible with the features of the TP and my SERO plan. They are supposed to call me back today with a fresh list, hopefully with a TP2 on it.

My original TP was excellent and lasted for almost a year--and I use it hard--but the screen froze up one day. Since then I'm on my forth refurb, each one progressively worse than the last.