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-   -   Slingbox Mobile problem?? (http://forum.ppcgeeks.com/showthread.php?t=66498)

jmorton10 04-26-2009 07:10 PM

Slingbox Mobile problem??
 
My Roadrunner cable connection went down for 4 hours this morning & now my Sling Mobile setup won't connect.

I have reset my Linksys WRT 160 router (about 4 times), reset the Sling box (about 4 times) & run the setup assistant & it fails every single time when I get to the remote viewing test.

When I got this router, the setup assistant set it up totally automatically & the remote viewing worked almost immediately. Now i can't get it to work to save my life.

The router is working fine on my LAN (4 computers, three printers etc etc & the Slingbox shows it's connected & working fine in the Linksys adviser)

~John

poopsie 04-26-2009 07:34 PM

Re: Slingbox Mobile problem??
 
Are you doing a HARD reset, or just unplugging it and plugging it back in? I have problems with my connection sometimes and what has always worked for me is, in this order:

Unplug modem, unplug Router, and unplug the slingbox. Let everything sit for 2 mins or so. Then plug in your modem, let it sit for a min. Plug in your router, let it sit for minute, then plug in your slingbox. Give that a shot-

dschoenike 04-26-2009 08:36 PM

Re: Slingbox Mobile problem??
 
I hate it when that happens. :( im not sure if this the same issue/fix, but i had to readjust my port settings on slingbox that was on my desktop. Just throwing that out there.
dschoenike

jmorton10 04-26-2009 08:39 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by poopsie (Post 878652)
Are you doing a HARD reset-

If you meant the Slingbox, I reset it with the reset button & then redid the channels etc.

The stupid thing works fine from my laptop, but won't let me connect from my phone.

~John

dschoenike 04-26-2009 09:09 PM

Re: Slingbox Mobile problem??
 
Did ya try reinstalling the slingbox cab?

poopsie 04-26-2009 09:35 PM

Re: Slingbox Mobile problem??
 
No I meant a hard reset on the router. It will have to be setup again, but then the port would be opened by the slingbox. You said your laptop connects, but is that when you are on your home network? If thats the case, then it is something with your router. If your laptop connects when outside the network, then it is something with your phone. Which one is it?

jmorton10 04-26-2009 09:35 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by dschoenike (Post 878820)
Did ya try reinstalling the slingbox cab?

No, but I can't get that far.

When I use the setup assistant, it gets to the "internet viewing" part of the setup & then it messes up when it says it is going to connect to the router.

When the router was new (which was not long ago) it breezed right through that step automatically (& it only took a few seconds) & then everything worked (it never asked what router it was). Now, it is not id'ing the router, it says it needs to be set up manually. I put all the settings in, hit next & then it says the internet viewing did not complete & mobile viewing will not be available (& they're right, it isn't......)

~John

jmorton10 04-26-2009 09:37 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by poopsie (Post 878868)
No I meant a hard reset on the router. It will have to be setup again, but then the port would be opened by the slingbox. You said your laptop connects, but is that when you are on your home network? If thats the case, then it is something with your router. If your laptop connects when outside the network, then it is something with your phone. Which one is it?

inside the network, it is definitely something with the router (which worked great until this morning)

~John

poopsie 04-26-2009 09:40 PM

Re: Slingbox Mobile problem??
 
Oops, thanked you for your response-:) Run the setup assistant on the slingbox again, it should setup the router automatically for you. Try that and report back-We'll get you going tonight :)

jmorton10 04-26-2009 09:45 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by poopsie (Post 878880)
Oops, thanked you for your response-:) Run the setup assistant on the slingbox again, it should setup the router automatically for you. Try that and report back-We'll get you going tonight :)

I've done that about nine times in a row & it never gets past the connecting to the router stage (the last step in the setup)

I HATE to hard reset the router as it was a MAJOR PITA getting everything on the LAN working together when I installed the router, but it looks like I will have to (that's the only thing I haven't tried yet)

~John

dschoenike 04-26-2009 09:49 PM

Re: Slingbox Mobile problem??
 
I dont know about you guys, i love slingbox and i think its one of the best apps available for our phone, but when things go wrong, they seem to go "really" wrong. Can get frusterating.
dschoenike

poopsie 04-26-2009 09:51 PM

Re: Slingbox Mobile problem??
 
Hold up, do you know how to login to your router? If so, go to your port forwards and see if you have a forward setup for something like "sb04838fye85" with port 5001 forwarding to 192.168.0.254 or some other number. Just make sure you have 5001 forwarding to your slingbox. You will also have to look in your router to see what it is assigning your SB as an IP address.

jmorton10 04-26-2009 09:57 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by poopsie (Post 878897)
Hold up, do you know how to login to your router? If so, go to your port forwards and see if you have a forward setup for something like "sb04838fye85" with port 5001 forwarding to 192.168.0.254 or some other number. Just make sure you have 5001 forwarding to your slingbox. You will also have to look in your router to see what it is assigning your SB as an IP address.

Yea, logging into the router is no problem but it doesn't look like it's doing any port forwarding at all. That's what the setup is failing at apparently & I'm not sure what the settings are supposed to be to enter them manually.

It assigned the address 192.168.1.254 to the SB

~John

poopsie 04-26-2009 10:00 PM

Re: Slingbox Mobile problem??
 
If you can, make sure that uPnP is enabled. If it isn't then the slingbox can't set the port forwarding up. If you can't find that, find out the ip address of the sb and setup a port forward to it with 5001 being the port. That will do it for you-

jmorton10 04-26-2009 10:20 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by poopsie (Post 878924)
If you can, make sure that uPnP is enabled. If it isn't then the slingbox can't set the port forwarding up. If you can't find that, find out the ip address of the sb and setup a port forward to it with 5001 being the port. That will do it for you-

THANKYOU, the POS is working again........

uPnP was enabled & it still didn't work, but telling it to port forward port 5001 to 192.168.1.254 worked..

~John

jmorton10 04-26-2009 10:35 PM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by dschoenike (Post 878895)
I dont know about you guys, i love slingbox and i think its one of the best apps available for our phone, but when things go wrong, they seem to go "really" wrong. Can get frusterating.

I agree 100% & I really LOVE the setup, I use it daily.

It can certainly be annoying, but it doesn't hold s candle to the problems I had when I bought a POS Hava setup.............

~John

poopsie 04-26-2009 11:29 PM

Re: Slingbox Mobile problem??
 
I was using a Linksys router that I hacked to be a repeater. SB worked fine for a month or so, then I would have to reboot it. Not a problem until I wanted to watch something and couldn't connect. So I went hard wired and haven't had a problem since. Yeah, they are stable, but when they go down, they go down in a blaze of glory....

jmorton10 04-27-2009 07:12 AM

Re: Slingbox Mobile problem??
 
Quote:

Originally Posted by poopsie (Post 879109)
So I went hard wired and haven't had a problem since.

What do you mean "hard wired". Don't you have to have a router somewhere in the line to run a Slingbox??

I had mine hooked up wirelessly with one of those Slinglink setups & that didn't work for sh!t, but now the SB is hard wired directly to the router & has worked perfectly until RR had a massive outage yesterday.

~John


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