mystery message

[reedsammy7]

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

i was just wondering if anyone on here with the sprint tp2 has had the same problem that i have had a few times. alright this is the second time that i have had a bubble pop up on my text message icon and i do not have a new text message. i called tech support thru sprint and they told me that it wasn't a known issue they know of. i was wondering if anyone on here has experienced the same problem and if so what has to be done to fix it? tech support told me i had to do a hard reset to get rid of it please help me solve this issue

thanks