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-   -   Unable to answer the phone half the time (http://forum.ppcgeeks.com/showthread.php?t=22696)

chappy 03-29-2008 01:43 PM

Unable to answer the phone half the time
 
Im unable to answer calls half of the time with my mogul on dcd 3.0.1 and nue 5054 and 5059. ive tried hard and soft resets and nothing works. help!!!

dwizzy130 03-29-2008 02:18 PM

Re: Unable to answer the phone half the time
 
do u have a version of advanced config after 1.0 installed?

kilmarac 03-29-2008 03:24 PM

Re: Unable to answer the phone half the time
 
Same problem here... Whats Advanced cONFIG?

chappy 03-29-2008 03:52 PM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by dwizzy130 (Post 234303)
do u have a version of advanced config after 1.0 installed?

Yeah I have 2.0 installed

dwizzy130 03-30-2008 01:48 AM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by chappy (Post 234375)
Yeah I have 2.0 installed

thats why....u need to hard reset and only install version 1.0 or less....the moguls have a problem with vers. above 1.0....i had the same problem.
hope this helps,
dwizzy130

chappy 03-30-2008 08:42 AM

Re: Unable to answer the phone half the time
 
Thanks man.

belvedere 03-30-2008 01:06 PM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by dwizzy130 (Post 234766)
thats why....u need to hard reset and only install version 1.0 or less....the moguls have a problem with vers. above 1.0....i had the same problem.
hope this helps,
dwizzy130

i guess thats why no2chem took it out of his last couple of builds. thats good to know because i'll have problems answering my phone when i'm clearly answering it in time.

stroths 03-30-2008 05:47 PM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by belvedere (Post 235060)
i guess thats why no2chem took it out of his last couple of builds. thats good to know because i'll have problems answering my phone when i'm clearly answering it in time.

Just having the app installed doesn't cause any issues. It happens after you run it for the first time and it does something to hose the phone. I figured this out a while back and quit using it for that reason. My guess is that it has something to do with how that app is geared toward GSM phones.

belvedere 03-30-2008 06:00 PM

Re: Unable to answer the phone half the time
 
i'd use it to change a few settings.. but nothing i couldn't have done using a registry editor. not that big of a loss for me.

chappy 03-31-2008 02:42 PM

Re: Unable to answer the phone half the time
 
ok. the issue has returned. im on a 5060 build without advanced config. it was working yesterday but now its just as bad as before. i did a hard reset and the issue still remains. i used the 5060 base kit and added a few things from the kitchen. s2u2 htc home and most of the games but thats it. any ideas?

theTastyCat 04-11-2008 02:09 PM

Re: Unable to answer the phone half the time
 
Same here. Even worse than the similar problem with my 6700. Made sure no programs were installed to the storage card, made sure Activesync wasn't running, tried the ClearTemp fix, still can't answer the phone. Pretty much defeats the purpose of having a phone!

This is amazing to me - I love this device, and having broadband internet, GPS, my calendar, and my contacts at my side is glorious, but it's so frustrating to never be able to answer a phone call. Anybody have any idea how to fix this?

Thanks so much,

Gerry

OffUrRcker 04-11-2008 03:28 PM

Re: Unable to answer the phone half the time
 
When you say you're unable to answer calls, do you mean, like, the thing is ringing, and you have that notification informing you that you have a call, but you can't press answer? Like it turns white when you press it to signify that you have, but when you release it, nothing happens? This happens to me occasionally, and i believe what happens is that I have actually already missed the call, but my phone does not realize this, and so continues to ring, but can not connect to the call because the person has hung up the phone, or reached voicemail. To avoid this, try changing your slot cycle index in PST under modem, I think. Change it to 1, or 0.

chappy 04-20-2008 12:46 PM

Re: Unable to answer the phone half the time
 
Ok, I figured it out, at least for me.

That GPRS_bye_if_device_off registry hack that's supposed to help battery life is what was causing me not to be able to answer my phone.

I had ran no2chem 5060 for a few weeks without it happening, then went to DCD 3.0.4 and it didn't happen until last night, I tried that hack. Sure enough, after the reboot, that hack is what did it. I was doing this hack just to test that theory so had a back up. I restored it and now the phone works properly again.

Something to try for those of you having the same issues.

OffUrRcker: My SCI was already set to 1. I tried 0 and 2 just to make sure.

KuRuPtIoN 04-20-2008 05:25 PM

Re: Unable to answer the phone half the time
 
Can you get past this issue without hard resetting? I also have advance config on my Mogul. Any help would be appreciated.

dwizzy130 04-20-2008 05:39 PM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by KuRuPtIoN (Post 255048)
Can you get past this issue without hard resetting? I also have advance config on my Mogul. Any help would be appreciated.

i have not heard of a way to undo what a version of advanced config after 1.0 does without a hard reset...
sorry,
dwizzy130

djfujiyama 04-22-2008 07:45 AM

Re: Unable to answer the phone half the time
 
I get this sometimes too. I have S2U2 installed and all the SPB software but i'm otherwise running a stock 3.x ROM.

About half the time i can't hit the answer button. It flashes as if i hit the button but it never picks up. I don't have advanced config installed and i havent done any reg hacks.

Any ideas?

Turnkeys 04-22-2008 04:51 PM

Re: Unable to answer the phone half the time
 
Running GPSToday by chance? If so, take it off your today screen & test... I had this problem on a related thread. It can be caused by the data connection not releasing (fast enough). With GPSToday, I think it was actually fighting for the connection.

KuRuPtIoN 04-22-2008 07:57 PM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by dwizzy130 (Post 255061)
i have not heard of a way to undo what a version of advanced config after 1.0 does without a hard reset...
sorry,
dwizzy130

I hard resetted my phone and the problem is gone. Thanks dwizzy

dwizzy130 04-22-2008 09:24 PM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by KuRuPtIoN (Post 257022)
I hard resetted my phone and the problem is gone. Thanks dwizzy

yea man, sorry it had to come down to that, but glad i could help.haha

regards,
dwizzy130

sanjsrik 04-23-2008 11:54 AM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by chappy (Post 254886)
Ok, I figured it out, at least for me.

That GPRS_bye_if_device_off registry hack that's supposed to help battery life is what was causing me not to be able to answer my phone.

I had ran no2chem 5060 for a few weeks without it happening, then went to DCD 3.0.4 and it didn't happen until last night, I tried that hack. Sure enough, after the reboot, that hack is what did it. I was doing this hack just to test that theory so had a back up. I restored it and now the phone works properly again.

Something to try for those of you having the same issues.

OffUrRcker: My SCI was already set to 1. I tried 0 and 2 just to make sure.

Chappy, can you elaborate a bit more as to which cab you're talking about you having installed that was causing the issue? I have an idea of which one it is, but wanted to make sure I wasn't completely off the mark.

thanks.

chappy 04-23-2008 04:28 PM

Re: Unable to answer the phone half the time
 
The hack I did manually, by going into HKLM/comm/parms/planner (I think, I found it in the 3.35 battery thread).

The cab to avoid installing is Advanced Config by Schaps.

Hidavi 04-24-2008 12:00 AM

Re: Unable to answer the phone half the time
 
Crap, that program is SO useful!

dwizzy130 04-24-2008 12:17 AM

Re: Unable to answer the phone half the time
 
Quote:

Originally Posted by Hidavi (Post 258480)
Crap, that program is SO useful!

u can use version 1.0 on a mogul without a problem. i do and have not had any, after learning the hard way with ver 1.1 and 2.0.haha
hope this helps,
dwizzy130

onewolf 04-25-2008 09:59 AM

Re: Unable to answer the phone half the time
 
I'm having this same issue and it's driving me nuts!!! I'm on the stock HTC load (thinking it was NueROM 505x-5060) but it's still occurring. I don't have Advanced Config by Schaps installed, never have, but I do have KaiserTweak - possibly the culprit? I set everything on it back to default - no help...

Help!!

Thanks

cortho 04-25-2008 11:35 AM

Re: Unable to answer the phone half the time
 
What about HTC Performance? Do you have that loaded?

onewolf 04-25-2008 03:59 PM

Re: Unable to answer the phone half the time
 
Never heard of it - so not unless it comes with the stock HTC load.

chappy 04-25-2008 09:32 PM

Re: Unable to answer the phone half the time
 
I have HTC Performance on mine.

nick aguas 04-26-2008 08:40 PM

Re: Unable to answer the phone half the time
 
i dont know if this will work for sprint users, but for my verizon phone, the culprit seems to be changing the slot cycle index from the default 2, to 0. once i re-entered 2 as the value, it soft resetted and even though ~1 second call delay is there, i can now answer the phone. hope this helps.


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