CDMA Issues, Please Help!
 

why every time im somewhere with no cell service when the phone is searching for service i get a message (Failure to wright CDMA) and then i cant use or receive calls and the only way to use the phone is with a soft reset or if i turn off and then on again? the problem also is that when that happens i loose battery too quick so by the time i reset the phone i got no battery, can someone please help? THANKS

you may be getting the "phone fatal" messages that many were getting who bought the phone when it first came out..........supposedly there was a batch of phones that had this problem.........those that had this issue said the device had to be replaced.........I contacted Asurion insurance about this yesterday and they are sending me a brand new IP830w this week............free....................in the meantime if you get that message, just soft reset.

got a brand new one a few days ago and still get the phone fatal error. saw the error in safestorage. check and see if thats where yours is

my new one will arrive today or tomorrow.............will have to use it some before seeing that error

yes sonin66, that is where i get the message in safestorage.
Anyway after been on the phone with a sprint technician, we became to the point of the following: go to phone settings, click on the security tab, then click on phone reset. I did all that and after that the phone seems to be ok, i'm not the one using the phone every day but one of my employees is and he normally goes to the same places every day and he never had problem anymore, i hope that was the solution.
When u do that phone reset, all your data will be deleted, make shure u back up everything first on your desktop or other. Tanks and good luck to u all!!!

this time around, I'm not installing anything in safestorage.............so far so good

I guess I spoke too soon.............have had two phone fatal messages since last night......................wonder what causes this, something to do with safestorage

im not to sure about why it does it either. not sure how to get rid of it, no matter if i hard reset it it still does it

no complains yet after i did the phone reset.
But why not delete safestorage folder? i'm not an expert on this ok? so this is just a sugestion.

if you deleted it, it would probaby make itself again. also, some people like to install stuff on there if they dont have a storage card.

it happened again, any idea why? no one came up with anything to fix this?

nope, anyone else have the palm threaded app installed?

I haven't happened to me lately, but since last night I can't get it to sync, niether with my laptop nor my desktop here at work...........keep getting "reconnect device and try again" message.

im noticing less problems since i download activesync 4.5 from windows.com. there also was a .cab floating around that stopped mostly all problems dealing with activesync

mine eventually locked up............had to do a hard reset and start over from scratch.............but in the process I installed AS 4.5 and everything's fine

not to be negative here but with or without active sync 4.5 the problem continues to happen at least 4 me, hard reset, soft reset,talking to sprint technicians, emailling samsung support, etc, no one seems to known whats causing this problem, i sent several messages to samsung and i never had a reply so i dont know what else to do. I will pay big bucks to who ever fix this problem 4 me and or us.

has anyone tried deleting Safestorage to see if this helps?

my theory is that it will just remake itself. or mess up your phone. I don't understand why our 830 is messing up while verizons 730 is workin fine, and they even have wifi

How about this: is there any program that will shot off the phone or put the phone in flight mode when this problem happens? or when we enter an area with no cdma service? that it may work 4 me in the mean while.
i have't tryed yet to delete the safestorage folder, i m just a fraid 2 mess something up and then i will be in trouble, because i use all the ones i have for business and then i will be really screwed.

I'm thinking that there may be things that refer or link to Safestore......personally, I haven't installed any applications to it, either it's on the device's main memory or on Storage Card.

i havent installed anything in safestorage either. when i booted up my phone for the first time, something was installed there from the phone. it does it every time in hard rest my phone. maybe thats the problem

Guys i need help in another issue.
I have a parrot bluetooth in my car and every time i press the button for voice dialer in the car it goes automatic to voice signal, the problem is im not using voice signal in my phone im using vito voice dialer, how do i make vito voice signal the default voice dialer? this way when i press the button in my car goes direct to vito voice dialer and not voice signal? the problem with voice signal for me it does not work properly because of my english i gess, thats why i use vito voice dialer. THANKS in advance

I had the "phone fatal" thing to occur twice this weekend; when it happens, you can't use the phone at all if you try to make a call.

Ok...........called Samsung Technical Support this morning, was directed to Level 3. The person said it's poorly written software on the part of a 3rd party application that's been installed on the phone. His recommendation is to uninstall all 3rd party software and then see if the message re-appears. Has anybody tried this yet?

like what? programs from others than sprint and samsung? like the phone alarm, spb weather,etc? this r just a few of all the ones i have.

yep, those are third party programs. but honestly think its just the phone software

it must be the phone, because my wifes phone has NO 3rd patty programs installed, the phone still default from manufacturer and she gets the fatal error as well, so i would say that they known less than we do about the problem. Honestly i am considering Cingular and get the 8525 PDA, i know that i will have to pay more for the service but i just can't take it anymore.

i couldnt take it either. i went with the q

I deleted the phone/dial skin and so far no issues, but I'm sure it will happen again. The first IP830W I purchased, I put a different phone skin on it immediately.......did the same with the replacement.

my only problem now about switching to a diferent carrier is do to the fact that my contract is only up by August and i have 4 lines so they will charge me like $150.00 penalty fee 4 each line, i gess i have no choice but deal with the Fatal Error until August, really its a shame because i love this phone.

just switch to another phone. it is a really nice phone but just isnt working well with anyone.

I've put mine up for sale on a couple of sites to see if anyone's interested......it's a month old and I have a boat load of accessories......might sell and get a 700wx......or hang onto it then sell when the 6800 comes out.

I have done 2 hard resets and I still have gotten the same phone fatal error so I don't believe it's any software. I started from scratch and didn't install anything. Didn't put a contact or anything. Left it stock and I still got the error.

that's a shame

yea it is a shame.

i could't take it anymore, i'm no longer with Sprint, cancel my lines, transfered the numbers to Cingular, and i got a 8525 and i had 3 unlocked MDA'S in stock, all working now and i got hispeed U Edge internet on my 8525 and i love it!!!!!!!!!!!!!! also i upgrated the rom to windows mobile 6 and let me tell u guys this is the one!!!!!!!!!!! i'm spending lots of money on this SH..iT but i just want peace of mind, also with GSM frequencies the units don't turn on by them selfs, when we turn the units in standby it will only turns back on when u press the power button again, unlike with CDMA frequencies once in a while they turn on by them selfs. I will lets u guys know more about it starting Monday, because from Monday and on thats when they will be tested in the real world working hard. Good weekend everyone!!!!!!!!

congrats on your new phone and service

Cingular 8525 and Cingular service: ok i love it!!!!!!!!!! no more cdma errors issues, GSM service is always 100% and i get UMTS internet access which i beleave is faster than Sprints EVDO, i already unlocked the unit and i already used it in Portugal last weekend and its perfect. I would suggest everyone with sprint service and units problems to concider cingular, so far im impressed, at least i have some peace of mind i dont have to be fixing the phones anymore and worring about cdma issues and every time i call any of my guys they r always there, wich means no phone and or service problems, that to me is a big +++